They check in on the students to make sure that they’re having a good experience from day one. They make sure that there is a relationship there that goes beyond the academic piece. For most students, especially online students, that’s critical.
—Polly Smith, Utica College, USA
When it comes to student support services they provide a more 24/7 high-touch service than we could offer in-house.
—Susan Cheng, Benedictine University, USA
I had an amazing experience collaborating with my instructional designer at Wiley. He absolutely has pushed me to be a better instructor.
Kim Weller, Queens University of Charlotte, USA
The instructional designers have been absolutely amazing…[Wiley] has been extremely helpful and very, very patient with us.”
—Catherine Staite, University of Birmingham, UK