Enhancing Both On-Campus and Online Student Retention
The ongoing needs of online students are very different from those of on-campus. We draw on two decades of experience to keep online learners motivated and on-track to graduation.
In the online environment you cannot rely on cues such as eye contact and body language to recognize when a student is struggling. This means we must use a different way to connect. By combining theories from both psychology and counselling, we’re able to fully engage with students online, providing a vital lifeline to support their growth. And it’s working—programs using our compassionate retention solutions have an 89% term-to-term student retention rate.
Engaging students online and on-campus
Once a learner enrolls in a program, one of our advisors contacts them to identify their strengths and motivations for pursuing their chosen degree. Those conversations help us personalize the analytics-driven support we provide, which helps learners stay on track through to graduation.
Using a combination of our learner success resources and personal coaching, we will help you boost persistence rates and help your learners cross the finish line.
Our team works to:
Align retention strategies with best practices
Through proactive communication and real-time monitoring of student activity in learning management systems, learner success is strengthened. Our advisors develop meaningful relationships with your students, providing motivation and encouraging momentum every step of the way.
Provide consistent support to meet retention goals
We will work with you to develop standard procedures to achieve your retention goals. These will define how we help students tackle the academic challenges they face online, on campus, and beyond.
Build on outcomes for student success
Academic performance data allows us to continuously refine the ways we empower learners. This ongoing improvement strengthens our support throughout their journey.
Provide field placement support
For programs that require placements, we can provide learners with the support they need to find and secure successful roles, while taking the administrative tasks out of your hands. We will also help them stay motivated as their field work progresses.
Find out how our Clinical Placement Support can streamline the placement process.