University Partnerships

Connect With Your Students in Challenging Times

We are living during uncertain times. Every university is looking for new ways to educate students as safely as possible, and many are unsure about the best way forward.

A young learner walks outside in red pants.

If this sounds like you, we are here to help you continue your journey to success—smartly and safely.

First, explore our Virtual Instruction Resource Center. There you’ll find free tutorials, articles, and courses to help ready you for virtual learning. And that’s just the start.

With our innovative learning solutions, you can develop flexible and quality programs to enhance learner success, even in the face of disruption. Use them to learn how to redesign your recruitment and application processes, craft new student-focused learning experiences, and empower your learners to reach their destination.

Academic Services

Learners rely on universities to keep their educations on track, no matter what. As a partner, we help your faculty and your students thrive in the uncertainty, as they seamlessly switch from on-campus to online learning.

Our academic services team specializes in the technology, media, and course design necessary to optimize your courses for complete online delivery. Our services and solutions are prepared and ready to go—from smart to finish.

In 60 days or less, we can give you:

Faculty training for online classrooms

By your side, we will help your entire faculty to master the technology and practices necessary to thrive online.

Course development

Online programs may be different from on-campus courses, but they can still be outcomes-driven and engaging to learners, even through challenging times.

As you move classes online, we will keep you and your leaners on track to achieve your goals. We will help you:

  • Transition quickly and seamlessly
    Our learning designers rely on best practices and extensive experience to develop virtual courses on an accelerated schedule. That includes complete optimization of your assessment, engagement, and content strategies.
  • Build next-level courses
    Get access to the resources, infrastructure, and expertise you need to create courses that stand out to prospective students. They will bring the best of online and face-to-face learning together, while supporting your faculty to adapt to unexpected challenges and disruptions.
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“They check in on the students to make sure that they’re having a good experience from day one. They make sure that there is a relationship there that goes beyond the academic piece. For most students, especially online students, that’s critical.”
- Polly Smith, Utica College

Marketing and Brand Management for Online Learning

Stability and certainty are essential in challenging times. This means adapting your marketing to reflect today’s environment.

To help you stay moving, we offer more than academic support. We are a full-service marketing agency that specializes in reaching and engaging students in new and dynamic ways. We will give you access to the marketing support you need to stabilize your recruitment and enrollment performance through the challenges ahead.

Our resources span creative, media buying, SEO, UX optimization, social media, marketing automation, affiliate outreach, and more. As your partner, we will build your brand awareness, increase leaner contact, and tailor seamless, omnichannel marketing experiences. We will keep you on the road to success, even during challenging world situations.

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We offer:

Enrollment Services

As learners adapt to change, they often need more support to begin a program—both online and on-campus. We help you remove their barriers, keeping their goals well within reach, while tailoring our solutions to your needs.

Our professional enrollment team of over 400 people will support students from inquiry to program acceptance. We offer accelerated support, connecting students with information as and when it’s needed.

We connect and engage with prospective students and ask about their goals and motivations. This is one of the ways we can make sure your programs are a perfect fit. We also offer tailored guidance, walking students through the application process, and checking in regularly to make enrollment as streamlined and stress-free as possible.

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Compassionate Retention Services

We equip students with the resources, tools, and support they need to reach their education goals—and go beyond them. We proactively monitor performance, look out for warning signs, reach out, and offer tailored support and resources to keep them on track to graduation.

To personalize our guidance, we use behavioral analytics, and speak to learners the way they prefer to be spoken to—call, email, text, or video chat.

Our retention team is the first point of contact for your online students. With their support, we can create a virtual learning experience to match the engagement they’d expect on-campus. We can also streamline the enrollment processes and make it easier for students to connect with instructors and peers—and access what they need to cross the finish line to graduation.

Our services include performance monitoring, success coaching, degree planning, and academic advising. It is all centered on overcoming the uncertainties that students will face, both now and in the future.

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24/7 Technical Help for Students

Online learning will come with the threat of technical difficulties for your students. We’re here to help remove obstacles, be they technical issues, using the LMS, or completing online coursework—which means your faculty can focus on teaching.

We offer guidance for a range of learning platforms, including Moodle, Canvas, and Blackboard.

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We’re By Your Side

The world has changed beyond recognition, and higher ed is facing unprecedented challenges because of it. But, with us as your partner, we can provide support so you can continue offering your learners the dynamic education experiences they need to achieve their goals, today and beyond.

The world will keep changing, but we will always be here, by your side, helping you navigate it.

Let’s keep your journey going.

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