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Employee Spotlight: Ellis Smith

Spotlight On: Ellis Smith, IT Administrative Assistant


You may not know anyone with as colorful of a background as Ellis Smith. After they earned a Bachelor of General Studies with an emphasis in social sciences, Ellis wanted to teach middle school math. Of course, life is full of surprises, and Ellis found themself in the manufacturing field. After working in a variety of roles, Ellis joined Wiley Education Services (formerly The Learning House, Inc.) in November 2016.

Ellis started their journey at Wiley as a tuition planner. Shortly thereafter, they received a surprise job offer at the University of Louisville working on a grant project at Fort Knox in budget and process tasks. Once the grant was over, Ellis returned to Wiley in November 2017 in a retention role.

In their current role, Ellis is a jack of all trades, performing technology tasks for the department and supporting all teams on strategy and administrative tasks. They also unofficially work as a business analyst for the business intelligence team, working with stakeholders on reporting and metrics.

Always one to be involved in the community and wanting to get back to their teaching roots, Ellis has co-founded two task forces at Wiley. The Professional Development Task Force focuses on growth topics such as public speaking and presentations skills. The Pride at Louisville task force focuses on a sense of community in the workplace. This task force aims to address any policy and inclusion concerns in the workplace while also hosting fun get-togethers. Ellis credits Wiley’s leadership team with ensuring that the workplace is diverse and inclusive.

Ellis is passionate about higher education, believing that it gives people the credentials they need to boost their ability to succeed in the workplace. The changing scenery is exciting for them, and it serves as a way to learn new experiences, perspectives, and ways of thinking. Through this, Ellis believes, people can be a more involved member of society.

Outside of work, Ellis is a busy body with two kids, two pot belly pigs, one cat, and one dog. They want to teach their kids about the differences in the world and how we can change the world for the better, together.


To read more about what it's like to work at Wiley, click here.

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